I would absolutely recommend touring this house . I can’t wait to come back in the summer and bring my daughter !

Visite très agréable et intéressante.

Nous avons passé un excellent moment.

Visite super intéressante. L'accueil est très sympathique, le guide est très clair et agréable. Dégustation de deux champagnes : le brut réserve et le millésime 2015 au quel je met un point d’honneur. Excellent millésime. Je conseille vivement cette visite à des personnes novices comme à des amateurs du champagne.

Nous avons vraiment apprécié le caractère intimiste de la visite, la guide était très intéressante. La dégustation était également très agréable et excellente.
Cependant, nous avons trouvé la visite un peu courte pour son prix. Nous nous attendions à un peu plus long, mais vu la taille de la maison cela peut s’expliquer.

Great visit, friendly guide who explained about champagne region, making champagne en the added value of Maison Boizel. Afterwards the tasting of two glasses with explanation. Thank you Boizel for your hospitality!

We are all positive, the guide, Margaret is very proffesional and friendly. The actual visit, well planned and the facilty is very nice. 5/5. All the best, Anders and Lena

I enjoyed it was a small group as it was quiet that day. We had a lovely tour guide who provided a lot of information.

Belle visite qui met en valeur la qualité des produits et l'exigence de la Marque.

Accueil fort agréable et courtois. Commentaires et disponibilité de notre guide au top.
La beauté des salles des cuves inox (avec ce sublime éclairage jaune) vaut à elle seule le détour.
La visite des caves est quant à elle plus classique pour qui en a déjà fait sur Epernay, mais n’en demeure pas moins passionnante.
Les conditions dans lesquelles le groupe est reçu en fin de visite pour la dégustation sont idéales.
À recommander

This was my favorite tour we took and also the best champagne by far that we tasted while here. Our guide Tai was friendly, knowledgeable and fun.
If you are wondering what tour to take, I recommend this one.

“Belle visite variée d’une durée correcte ; un peu impersonnel.”

J’ai déjà visité d’autres maisons dans la région.
Je préfère les grandes maisons qui offrent une expérience plus attractive (sensorielle, exploratives er des espaces plus impressionantes)
Le guide était bien et votre maison est belle mais voila un peu restrictif en comparaion

Guide was fantastic; it was simply to booking and I recommend the visit

We had a wonderful time at Boizel learning about the fine art of making champagne. Our guide was wonderful, she was very knowledgeable. Would recommend 100%.

Nicely timed tour that explored and explained the method champagne perfectly. Highly recommended and seriously lovely champagne tasting at the end.

Une visite très intéressante, qu'on découvre la région ou qu'on la connaisse bien. Notre guide a été très pédagogue et s'adaptait très bien à son public. Une visite complémentaire des très grandes maisons présentes sur l'avenue.

Very interesting to see behind the and scenes and see the production team at work. Also to understand the heritage of the champagne house and their objectives. However once the champagne had been poured out and we were given a brief overview, we were left to ourselves with no-one on hand to chat to.

I have visited may cellars so far but here it was special: Enthusiastic guiding! Thanks a lot!
Thomas

Very informative

The tour was informative and our guide did a very good job explaining the art and history of champagne production. We enjoyed a tasting and we continued our experience by having a glass of our choice. A very lovely morning.

We loved our time at Boizel! Our guide was brilliant - we learnt so much about Boizel, the champagne making process and different taste profiles. Would definitely recommend!

The visit to the Boizel cave was very informative and interesting. The cave is stunning. I would recommend the visit to anyone visiting Epernay the first time. Thank you!

Guide was lovely and champagne tasted amazing.

Excellent tour guide, just the right amount of information. Love the fact that this is a big house but still a family house. Delicious champagne! Thank you!!!

Friendly tour guide, good information about the process of making champagne and nice tasting of 2 champagne. Super tour!

Easy to book, good information and good guide!

Excellent into tour for us. I would have liked to have seen the chemistry labs used to ensure the quality but happy with the visit all the same!

Our second tour after one a few years ago.
It is good tour; nice information. Cheapest tour is good enough.

A fantastic visit - our guide spoke perfect English ans was funny but informative. There history and tradition are excellent, and of course the tasting is always great !

My boyfriend and I had an outstanding time at Boizel. The guided tour, the family history, and the exquisite champagne make it well worth a visit. I’ve found my brand. Margaret was a delight to be around, her enthusiasm and expertise made all the difference. The tasting room is also beautifully designed, with great attention to detail and presentation. Elegance at its best’s, truly defines Boizel. Thank you for an excellent experience.

We enjoyed this tour! We are from the US, had a little trouble understanding the tour leader however she always allowed us to ask questions or get clarifications, and we understood her better by the end! We enjoyed checking out the cellar and the two glasses of wine!

Visite agréable mais dégustation trop limitée.
Pas de difficulté mais pas de possibilité de choix des champagnes à goûter et des lors manque d’échange et de choix. Je ne recommanderais pas cette dégustation sous cette formule.

Great guide, comprehensive tour with delicious tastings

Emma fue una magnifica guia, con conocimiento específico y profundo del proceso de elaboración de Boizel.
La cata estuvo muy bien y el número de personas (9) del grupo también fue muy adecuado.
Espero que en el futuro se planteen realizar visitas en español.
Muchas gracias y larga vida a Boizel

The cellar is small but nice. The guide was very knowledgable, informative, good to understand, clear, and to the point. Very well done. One of the best visits so far, and not so touristy. And Boizel is anyway one of the best champagnes.

Our tour was very informative and our tour guide, Tai, was exceptional. She was very knowledgeable and helpful in answering our questions and you can tell she genuinely enjoys her job. Also, the house and cellars are beautiful and a great accompaniment to the champagne. Thank you for an excellent visit and we look forward to our next one!

We had a very enthuastic guide who taught us a lot about making champagne and especially how Boizel does it. The tasting afterwards was nice!

Very interesting tour, but the price is too high for 1 hour tour and a tasting of 2 glasses of (very good) Champagne.

Tout simplement, parfait !

The guide was very informative and provided a great tour. The tasting experience was great. The staff was very friendly and helpful.
No difficulties experienced when booking or during the activity.
I would definitely recommend the activity to friends.

If you want to dive into the world of champagne, please book this tour.

The tour is very nice because this is a smaller, family ran business. No big fancy brand. Just pure family quality, ran by 2 brothers. The smaller, the more direct and intimate the tour gets, which in this case was nice. Thanks Boizel!
Would recommend this for sure

Loved the information and your itself. It was nice to go in the different rooms and the cellar. We loved the wines and overall it was a very memorable experience to start our day in epernay!

Something I would suggest is having more time in the cellar to take pictures (without flash). Our tour guide did not give us very much free time to enjoy the areas.

Tout est très bien.

Absolutely

Nice cellar visit with explanation by very friendly lady ending with a very good tasting of 2 excellent champagnes!

Of course I will recommend a visit at Boizel

Je recommande la visite avec la dégustation. Prix abordable ! Un moment fort agréable partagé avec des amis. Joli établissement avec de belles caves.

Our guide was welcoming and informative, we learnt a lot about the house and champagne in general. Such a lovely environment and really enjoyed tasting the beautiful house champagnes. Only too happy to recommend this as a venue to visit

Good experience, lovely guide Emma. It was our first champagne tour. Nice introduction on how champagne is made!

Our visit was excellent. Our giude was a very nice and kowledgable young man. The tour gave us interesting inisghts in the production of Champagne. The tasting was very good. The champagnes were quite tasty. We also received great help in sending home som Champagne that we bought

Visite tres agréable et superbe dégustation

Leuke, persoonlijke tour met een kleine groep van ong 10 personen. Je krijgt voldoende tijd voor vragen. Prachtige kelder. Duidelijke uitleg over de productie ook al wordt niet alles op de site zelf gedaan.

Gelegen aan het begin van het mooiste stukje van de Avenue du Champagne in Épernay

We really enjoyed our tour of the cellars on the 5th July. The tour host was fantastic and gave us some great information on the local area, soils, process and history of the house. The cellars were fabulous and the tour was small and personal, with lots of time for questions. Really enjoyed the tasting at the end and stopped at the house for a little longer to enjoy another bottle. We would highly recommend this tour and look forward to visiting again next year.

De jolies caves et une visite très intéressante. Bon accueil et guide très professionnelle. Je recommande !

Goede uitleg, vriendelijke spontane gids en heerlijke champagne!

All was perfect!

Very informative and interesting experience. Tasting of two campaigns is a great ending to the tour.

Not sure how this tour was much different from the others I went on. Guide was friendly but I wish she had gotten into the specifics of the Boizel experience. A bit general. I had already heard about five times how champagne is made. Tasting was good but host would not pour any more than two glasses. Not the best bargain for 40 euros in my view.

Recommend - a nice small house to visit

Jeg likte tunellene, og prøvesmakingen best.

We enjoyed a wonderful tour and tasting at Boizel. Our guide, Amie, was a wonderful host sharing the history of Boizel in a delightful engaging manner. She answered all of our questions and went out of her way to get answers if she did not know the answer herself. We were especially pleased to be introduced to some lovely champagnes that we were not previously familiar with. We will definitely try to find Boizel champagnes at our local wine shops in America. We highly recommend visiting this family owned and operated champagne house in Epernay.

Very easy to book, prompt start time, informative tour with 2 champagnes to taste at the end.

We would not recommend this as a place to visit. The staff lacked knowledge, the tasting, your glasses were filled and then you were just left in a room. If you have a person not drinking they charge you for the alcohol. If you query this they lie and tell you it is the law. Which on further investigation you discover this is not true. It is all about the money to them. Much better Houses to visit. Aggressive management!!

Emma was a wonderful tour guide, had so much information to share and we learned a lot. It was a small group of 4 so it really felt so personalized and we loved the other couple in our group which made it such an enjoyable experience. It was a beautiful property and the champagnes were absolutely wonderful. Would definitely come back for another visit!

Simplicity, focus more on information than the experience as with the more luxurous houses

C'etait superb.

We had a lovely and very informative visit, which included some parts of production as well as the cellars. Excellent experience!

Great and friendly tourguide. Absolutly stunning cellar and facilities. Very good champagne.

Loved the tour, guide was knowledgeable. It was nice to visit one of the smaller houses and the champagne was delicious.
If you don’t need the tour it’s lovely to sit outside and taste the champagne.

This was an excellent tour and explanation about the making of champagne. We visited various cellars and finished tasting two different champagnes

We got the train from Reims and had a coffee at a local cafe and then had a leisurely walk up the Av. de Champagne, which is only a short walk from the train station, until we reached Boizel, which sits in a prominent position at the top end of the Av.

We were warmly welcomed and had time to look around the gift shop, take photos and take in the feel of the champagne house before the tour.

The tour guide was friendly and we felt she was genuinely passionate about Boizel. The tour was interesting and we were talked through the region and areas where the champagne house gets its grapes.

The tour felt quite personal. It had the feel of a family run business who wanted to show off what their hard work and 6 generations had achieved.
When we had the tastings we were given a good measure of each champagne, with an information card and pencil to make our own notes.

We would highly recommend this tour. The champagne was amazing ( we bought a bottle), friendly welcoming staff, a personal feel, located on the famous Av.de Champagne and we learnt about the region and the Boizel family.
The Millesime experience was excellent value.

We left with such a good feeling we agreed will be buying Boizel Champagne from now on.

Good informative tour of the oak and steel vats. Interesting cellars with some very old wines. Excellent guide, very knowledgeable and friendly. Excellent tasting of 2 wines

We were in small group. Our guide was helpful, informative and courteous. Thanks

We did a champagne tour with a tasting and had a wonderful visit. Our tour guide was kind and very knowledgeable. The tour is thorough, interesting, and clean. Our tasting was set up for each group to have their own table and the champagne was delicious. Overall, it was great, and I would highly recommend it to others.

Lea was our guide. She was extremely knowledgeable and friendly.
The history of the family the cellars and wine was very interesting. And of course delicious champagne at the end. Highly recommend.

Propreté remarquable des bâtiments et de la cuverie
Explication claire de l'histoire et des différentes étapes de l'élaboration du champagne
Dégustation de leur champagne de base et d'un millésime, pour découvrir des saveurs si différentes et leur explication

We recently embarked on this champagne tour, and it was an absolute delight! Exploring the cellar and indulging in a tasting session, we were captivated by the intricate process of crafting champagne. Each sip revealed a story, and every detail taught us more about this remarkable art. Thank you for a truly unforgettable experience!

Très bonne visite avec de supers explications tout au long de la visite

très bien. très clair. Réservation facile par internet. Je recommande, on passe un bon moment

La découverte de cette cave magnifique rempli d’histoire. La guide joue parfaitement son rôle pour nous faire découvrir l’histoire Boizel. J’ai adoré

C'est ce que j'ai écrit plus haut

C'est une grande chance de visiter les caves et d'avoir des explications détaillées sur l'élaboration d'un grand champagne comme BOIZEL.
Je recommanderai l'expérience sans hésiter.
Une grande facilité à réserver la dégustation.
Bon accueil , nous avons passé un très bon moment.

We booked the tasting of 2 of their signature champagnes. We ending up having a private tour due to the wintertime in which we visited! We learned all about the champagne process and had a tour of the cellars. Very informative host. We then went to the tasting room and enjoyed their champagne. Highly recommend this experience!

Perfect

Un bon moment de découverte des caves et une dégustation très agréable

Our guide gave us a fabulous tour including history of the Maison and the area as well as a quick insight into how champagne is made. We loved the tasting at the conclusion of the tour. A great way to spend time in Epernay. Highly recommend.

Visit was very informative and educational. Staff was extremely helpful and knowledgeable. Did I mention the champagne was fantastic as well!

I would highly recommend taking this tour! I have now taken it for the second time (always together with „new to the champagne region“ friends) because it’s the most comprehensible, complete and friendly tour. Never had a guide who was not knowledgeable or customer friendly. Each Lady adjusted very professionally to the group/champagne knowledge of the group with ease. Last but not least: the star is never the less the champagne.

We had a great experience at Boizel. Our host did a great job during the tour. It was informative and fun. De tasting afterwards was tasty and a proof of the quality of the brand. I would definitely recommend the Boizel experience!

visite superbe avec un guide vraiment agréable a recommander

This was our (my wife and I) second visit to Champagne Boizel but the first time we did a cellar tour and tasting at the house. The visit was timely, informative and adaptive to the groups speed and engagement. The tour was expansive and showed off both the house style and passion for winemaking but also the ingenituitive approaches that Boizel is taking for continued growth into the future.

I would highly recommend the Millesime visit for those who are looking to explore both house styles and vintage champagne in a non threatening, fun and engaging environment.

Oui

This champagne house was fantastic! We visited other houses like Moët and Mercier and even though Boizel is smaller it definitely had the most enjoyable and informative tour. They did a great job of reaching the process and as well as showing the history. Other big names that you hear sold their houses and so don’t seem as authentic in my opinion where as the people at Boizel had a special charm to it. Would definitely recommend!

Réservation facile
Groupe de petite taille
Très bon guide
Beaucoup d'explication sur les techniques de production
Très belles caves

Suggestions d'amélioration
* Donner plus d'information sur l'histoire de la famille ainsi que sur l'impact de la 1ière guerre mondiale
* Dégustation: servir des verres moins remplis mais rajouter 1 ou 2 types de champagne

Une très belle visite et un très bon champagne.

Great tour, learnt a lot, enjoyed the caves and amazing tasting!

Une des meilleure maisons que nous avons visite durant notre sejour a épernay.
L acceuil, Le tour, vos caves, la degustation et votre guide pendant notre tour.
A recommander

Very good guide. Exciting and interesting cellar. Private collection of old vintages the best.

Führung durch das Haus inkl. Geschichte der Familie mit anschließendem Kellerbesuch und zum Abschluss eine Verköstigung mit zwei Gläsern Champagnern (Brut Reserve & 2014 Grand Vintage). Lecker - haben wir direkt im Anschluss gekauft :-)
Der Preis von 40EUR für dieses Ereignis war absolut in Ordnung. Unser Guide hat tapfer alle Fragen beantwortet. Wir empfehlen diese Tour in jedem Falle weiter.

Nous avons eus un très bon accueil téléphonique pour réserver le jour même. La visite très intéressante faite avec beaucoup de plaisir et patience de la part de notre guide. Ce fut un agréable moment très instructif.
Merci à la maison Boizel de continuer l'excellence Française.
Didier Salmon.

Really enjoyed our visit to Boizel. The cellars are absolutely beautiful, our tour guide was great and the tasting was amazing.

We really enjoyed the explanation of the history and process that has made the Boizel name it is today. The guide was really knowledgable and kept the tour engaged.
We originally could only book one ticket online but the staff were really accommodating opening up another pace when arrived as we were a couple.
I would highly recommend the tour when on the Avenue de Champagne.

Wonderful opportunity to know more about how Champagne is made and the characteristics of Boizel champagne. We also enjoyed tasting two different champagnes. Delightful hour spent at Boizel. Highly recommend it.

Oui je recommande

La réception et la visite des caves étaient inoubliables.
Dégustation du champagne était super.
Je recommanderais à tout le monde de visiter votre maison.

We zijn hier met een grote groep geweest. Via e-mail was alles vooraf afgestemd. Vanaf ontvangst tot afscheid was het uitstekend verzorgd. Hierbij natuurlijk kennis mogen maken met het gehele productieproces en de geschiedenis van Boizel. Wat is dit een mooi familiebedrijf en wat een heerlijke champagnes produceren ze, een echte aanrader !!

It’s was very informative, questions were well answered and a very interesting part of the Champagne, deep down!
Not forget to mention the tasting..

Buona presentazione peccato non abbiate delle visite in italiano.
Stupende le cantine e ottima degustazione dei vostri prodotti.
Grazie

Small group tour was excellent and far superior to some of the larger houses where the groups were large, you could not hear the guide and groups were moving all around our tour group. This was exclusive, easy to hear and interesting to hear about the house itself.

We booked a last minute visit in couple
We enjoyed a nice and warm welcome, beautiful facilities and great hosts
5 star visit all round

Definitely recommend

.

La réservation a été très aisée. Jules, notre accompagnateur, nous a fait passé très rapidement le temps. La dégustation, sur de vrais sièges, a été un agréable moment également.

Very informative guide who was very friendly and welcoming. The tour was very interesting and great to see the very extensive cellars. The champagne tasting was also great and the champagnes we tried were very nice.

Overall, we had high hopes for the champagne region. When we saw that there was 1 street with only champagne houses, it was a slight disappointment as we did not see a single grape vine either. The lady from whom we got the tour spoke English and knew her word. You could only ask her a question and she wouldn't know the answer. For us a disappointing visit, we also felt the price-quality ratio was not up to par.

Lady doing the tour was very knowledgeable and the place was very impressive. Fascinating to learn about the complexion producing champagne. Left me wanting to learn more

Very interesting and very good tasting

Really would recommend this visit. The tour was great, our host did very well and the champagne is wonderful!

La visite était très intéressante. Le jeune guide connaissait très bien son sujet et pouvait répondre à toutes les questions.
La plus impressionnant était la descente dans la crayère. On a pu y voir de très anciennes cuvées.
Visite à recommander

Nous avions pour but d’en apprendre davantage sur le champagne, son processus de fabrication et sur les caves historiques d’Epernay; c’est chose faite. Lara répondait avec plaisir à nos différentes questions et connaissait très bien son sujet. Nous aurions aimé que la dégustation soit un peu plus guidée (quelles sont les odeurs, les saveurs, pour quelles raisons, …) mais c’était déjà super.

Lovely champagne house.

-

Great ambiance, nice guided tour, delicious Champagne ! I can recommend it !

J'ai beaucoup apprécié la visite des caves de la maison Boizel qui m'a permis de compléter mes connaissances en champagne acquise lors d'une précédente visite d'une autre maison de Champagne.
De plus la visite était bien personnalisés avec l'histoire de la maison Boizel et les choix techniques effectué par les propriétaires afin d'obtenir le caractères du champagne Boizel.
La dégustation s'est très bien déroulé et les verres servis étaient généreux. Je recommande cette visite.

Nous avons particulièrement apprécié l'expérience: de la guide, en passant par l'établissement, les explications ainsi que la dégustation, tout était à la hauteur voire plus haut qu'attendu. Boizel fut une magnifique découverte. Nous reviendrons avec grand plaisir!

Easy to book and very nice guide - Solene

I really enjoyed the tour. You can see, feel and taste that Boizel is a more exclusive
Champagne. Well worth a visite!

Ontzettend vriendelijke ontvangst, duidelijke uitleg en heerlijke champagnes om te proeven

Informative and fun tour guide. Answered all our questions. Great having a drink at the end with everyone!!

Expèrience très instructive, discussion avec la guide très facile, rencontre du personnel s’occupant des fûts et bouteilles…

The group was a good size. The lady with the Brazilian name who guided us was excellent. Everyone increased their knowledge about the history and process of making Champagne. At the close we tasted two excellent Champagnes in a beautiful room , seated at immaculate tables laid with white linen. Each group had their own table, which contrasts with a previous tour to a very well known house a few doors down, who made us stand in a crowded noisy room while tasting and being rushed out.

In Boizel we were treated like very special guests.

tutto bene
consiglierei la visita ad altri

My travel partner and I were delayed nearly 5 hours due to an obstruction on the train route to Epernay and were not able to make our scheduled tour. I called from the train station and explained our circumstances and our reservations were moved to the following day at no charge.

When we arrived for our tour, our guide was welcoming and friendly, and incredibly informative. The tour itself was fascinating and included lots of detail about the Boizel family and the champagne production process. The tasting portion of the tour took place in a beautiful room and the champagne itself was of very high quality. It was obvious they are very knowledgeable and passionate about their craft. I highly recommend the Maison de Boizel tasting tours.

The tour at boizel was very pleasant. Great to see the facilities and cellar of such a large champagne house. Keep in mind that the tour is less intimate when compared to a smaller champagne house and a bigger group of people taking the tour. But nevertheless a fun experience!

Belle experience chez la maison Boizel avec une visite des caves très bien commentée et documentée, puis une dégustation en 3 verres également bien accompagnée, le tout dans des locaux incroyables

Guide très agréable

A compléter avec visite dans les installations modernes de pressoir, deremuage, de dégorgement etc - pour une vision plus complète de toute la chaîne.

The visit to this family run champagne house was easy to book online and was recommended to us by friends. Lara was very knowledgeable and gave us a greater understanding of the complexities involved in creating the perfect bottle of champagne. The caves were fascinating and so interesting to see the history of such an established producer. The tastings of the 2 champagnes were enlightening, so different. Would thoroughly recommend a visit!

Our guide was extremely informative and helpful. It was clear that she was very knowledgeable about the subject. She also provided us with restaurant recommendations for lunch. I appreciate the fact that this company is family owned and operated.

Excellent visit. above expectations

very nice tour, our guide (Maxime) very professional and fully available to answer to our questions

Nous avons eu une très belle visite privative de la maison BOIZEL (nous étions 4 personnes). Les caves sont très impressionantes la présentation était charmante et informative. Enfin nous avons dégusté avec grand plaisir. Merci beaucoup. C'était top!

A fantastic introduction to this producer and their champagnes. Well worth the time and the price of the tour/tasting.

Excellent tour, very nice overall experience.

Interessante visite avec des explication d une guide tres gentille et enthousiaste.
Facile a reserver par le site web.

We loved our time at Boizel. The tour was informative, light hearted, personal, and fun. Boizel had a very intimate setting and I love that it is still a Champagne house run by the family. We would definitely recommend and will come back someday.

We had a great guide -- the tour was very informative and she answered all our questions. It was very cool (literally and figuratively) to visit the cellars, especially to see the very old bottles of champagne stored there. The tasting was a nice benefit. I would totally recommend this tour to my friends. We liked that this was a family-owned operation with a lot of history behind it. It was easy to book and the website had several options for tours and tastings.

Guide passionnée, disponible , qui a rendu l'expérience très intéressante ! Belle dégustation , soignée et bien commentée

La visite des caves et l'histoire de la maison Boizel sont très intéressantes.
En tant que client Boizel, j'ai pu découvrir la passion et l'innovation des propriétaires.
Un peu déçu par la dégustation qui certes dans un cadre très agréable nous a laissé un peu sur notre "faim" tant sur l'accompagnement que sur les deux champagnes dégustés.
Une très belle expérience tout de même.

Tout était parfaitement organisé.
Visite très instructive

Very interesting guided tour. We had Diane as a guide, she's very sympathetic and guides in a enthousiastic and very understandable way.

Went very smoothly. The old champagnes and history were particularly fun.

An honest feedback. My friend and I struggled to make it on time for our slot at 4:00 pm. We had multiple problems with the car that we rented and we were aware that we would not be able to make it in time for our reservation. So we called Boizel an hour before 4 pm and asked if we could be put on a later slot because we really wanted to see the cellars. The staff member on the phone said we could try but with no guarantees. We still made the trip and arrived at Boizel's around 5:30 pm.

We were greeted by one of the staff members Leire, a lovely lady, and she explained that we could not be put on the next group cause it was full, but she could do a champagne tasting for us instead on their terrace. Of this, we asked if we could get our money back as we were more interested to see the cellars. Seeing that we already paid for this service, we could only assume that there was ZERO cost of sale on Boizel's part since we were refused the total experience (i.e, cellar tours, etc.). But, she mentioned that Boizel doesn't do any refunds or even rebookings.

To our literal surprise. But the staff member Leire once again reiterated that this was communicated to us via the Terms & Conditions upon purchasing of tickets -- (We did not see any lengthy T&Cs by the way).

So to our disappointment, we sadly settled for the champagne tasting because we were already there anyways. We should've asked for the Terms & Conditions in fine print because when we went back to our hotel and checked your website again, it CLEARLY STATES that we can in fact get our money back. We just don't understand why the staff member Leire gave us the wrong information. We really would've opted out and asked for our money back. But she insisted that we couldn't do that.

We honestly felt like we were manipulated into accepting a LOWER EXPERIENCE WHILE PAYING THE FULL PRICE. When Boizel could have just refunded us the money for us to experience the champagne region in other ways. Moving forward, we hope you could be more transparent to your willing guests. We understand that we were late, yes. But you absolutely could've been more gracious by adding us to the next group or offer us the option to get our money back.

Très bon accueil et flxibilitée déjà par téléphone.
Bonnes explications et très chaleureux.
Merci Lara!

Booked this cellar tour and tasting to fill some time on Easter Sunday en route to Calais. Very slick, professional outfit. Charming guide who shared some interesting info. Generous glasses of champagne to try. Still quite expensive when including drinks for the kids. Could have included something for them in the price.

I would highly recommend

We had an amazing morning at House Boizel with a really interesting tour followed by a delicious tasting. Our guide, Maxim, was very knowledgable, engaging and helped to make the experience all the more enjoyable. Having been on other tours in the area we would rate Boizel the highest, both for content of the experience and value for money. We would definitely recommend this to anyone visiting Epernay and look forward to returning soon!

Oui sans problème

- magnifiques installations, circuit bien pensé, bonne possibilité de circuler, super dégustation.
- peut-être dommage qu'il n'y ait pas de support durant la visite sur la partie "presse" et les opérations qui se font avant d'être sur place.
- réservation très facile.
- à recommander

The tour was very interesting and unique! The guide, Max, was like a human encyclopedia of Champagne, the atelier and Boizel! Highly recommend!

La visite était instructive, les caves sont très jolies.
Cependant je trouve que le prix est trop élevé pour seulement 1h de visite et 2 coupes de champagne.

A great way to increase your knowledge on champagne. I recommend this tour. The guide Tayana was very knowledgeable and answered our many questions.

Visite réservée par internet, bien préparée et organisée par la maison Boizel.
Prise en charge alors même que nous n'étions que nous deux.
Visite bien détaillée, bien commentée avec explications complètes.
Dégustation avec du très bon champagne, mais on aurait aimé peut-être un peu plus de commentaires oenologiques.
A recommander néanmoins.

Toute la visite m'a plu.
Pas de difficultés pour la réservation.
Oui je vais recommander la visite

Nice to visit the house of a real champagne brand; spectacular cave!
Would be good to give children a non--alcoholic sparkling wine to participate in the experience
Would be good to add some visuals/ videos to bring the production process to life.
Fairly expensive visit (100€ per family) compared to some museums in Champagne

Visite des caves situées sous le bâtiment de la maison Boizel sur la célèbre avenue de Champagne à Épernay, suivie d'une dégustation de deux champagnes.
Intéressant pour une première visite de ce type. La guide était compétente et sympathique et la visite en petit groupe (8 personnes) permet de facilement poser des questions et entamer le dialogue.
Un peu court malgré tout. La visite inclut forcément la dégustation, ce qui renchérit le prix. Manque un petit biscuit rose de Reims en accompagnement, car le champagne en milieu d'après-midi avec le ventre vide, ça peut être un peu traitre.

Very informative tour with a very friendly and knowledgeable guide. She gave us an excellent overview of the production of Champagne. Interesting to see the cellars and the different stages of the production process. The tasting took place in a cozy room.

La guide était très agréable et a su répondre à l'ensemble des questions de manière précise.
Visite agréable, dans une ambiance détendue mais réalisée de manière très qualitative.
A recommander.

Debut parfait de notre sejour, merci a tous, surtout notre guide

A fantastic visit.
A comprehensive explanation of the house and a superb tasting session.

Easy to book and pay on the website. Reasonable cost, including 2 glasses of champagne. Informative tour - have been on a number of the Epernay cave tours and this one compares well. Would definitely recommend. Worth noting there are a number of steps to negotiate (for anyone that would find this difficult).

oui je recommanderai cette visite très conviviale

Lovely from start to finish. Easy to book, and straightforward upon arrival with easy parking. Learned SO much and already planning to return with other friends & family. Felt like a personal experience with a champagne house that is still run by family. Hard to come by these days!
Bought champagne and our Boizel glasses to go with. Very happy.

Visite agréable et instructive. La degustation finale est très sympathique.

Nous avons tout apprécié : de l'accueil à la dégustation en passant par des explications claires et précises de notre guide dans les caves.

I enjoyed the whole tour through the firm, including the wine cellars. The lady gave a clear and insightfull 'lecture' on how Boizel champagne was made. I would recommend this to our friends and family.

Parfait pour compléter la découverte de la Champagne.
Nous recommandons.

It was very interesting and a good introduction to the
Champagne region.

J’ai réservé millésimé et on a eu essentiel…

We had a guided tour which was very informative and interesting! Would recommend this tour to everyone!

The tour was informative and interesting. It lasted just the right amount of time. Champagnes were all very good.

Liked the tour, cellars, guide and the tasting ???? Good value ???? and great champagne ???? Very recommended!

Excellent visit and tasting, thanks!

L’ensemble nous a plu. Les connaissances et la gentillesse de la guide avec des explications très claires.

On a bcp apprécié notre guide elle était facile a comprendre et la dégustation on a apprécié

Bon choix d’avoir réservé la visite de cave chez Boizel. La fabrication d’A à Z est bien plus complexe que l’on peut se l’imaginer. Merci à notre guide pour les explications détaillées.

Nice to take a look in the production room.
Nice and good english speaking Guide
Very good champagne

Excellent visit of the Boizel cellars. The tour was conducted in English and the tour guide had excellent knowledge and was passionate. The group was small which made the visit very enjoyable. Not an enormous cave, but still well worth visiting one of the smaller Champagne houses. The tasting was great - and we came away with a few boxes!

The tour guide was very friendly and knowledgeable. The cellars were interesting and we were given plenty of opportunity to linger and ask questions. The tasting room was smart and the champagne delicious! We appreciated the colouring given to the children, but it would have been lovely if they had been offered some juice while the adults had their champagne.

Nous avons apprécié le professionnalisme d'irene avec des explications très claires et enrichissantes
Cette visite nous a donné l'envie de connaître la maison Boizel

Super consigliata! Cantina bellissima!

Très belle visite de la cave avec une interessante et claire explication de la guide. Degustation de 2 champagne après la visite . Très reccomandée

Visite très agréable et conviviale.

We had a very interesting and fun tour. Jules was very informative and humorous. The tasting was good too. We liked at other tours but this one seemed more personal.

en une heure de temps j'ai beaucoup appris sur le champagne

Absolument, OUI

Nous avons été très bien accueillis à la Maison Boizel. Notre visite des caves et dégustation furent très instructives et plaisantes grâce à notre guide, Jules, très érudit et plein d'humour. La dégustation dans un petit salon était un vrai plus aussi.

Nice experience to visit the cellars and learn about the history of the family!

Group had no interaction or any kind of conversation
Guide was knowledgeable but no always understandable

Visite intéressante due à la compétence de la jeune femme qui assurait les commentaires avec humour. La dégustation était conforme à mes attentes car étant ´´amis de Boizel’´ J’ai retrouvé les champagnes que je connaissais.
Un seul regret : Je pensais que les amis de Boizel bénéficieraient d’un petit privilège mais il n’en est rien. Donc il me semble que vous devriez méditer un peu sur ce sujet.
Sans rancune aucune

I contacted Champagne Boizel by email to book for a group of eight people. The responses were very quick and I eventually booked the tickets online, which was easy to do. They were also very accommodating when I had to book an additional ticket at the last minute. We arrived rather early, but could wait in the courtyard seating area and they brought out water for us, which was very considerate. Our hostess, Alena, was so lovely and knowledgeable - in fact, everyone was extremely friendly. It was fascinating to learn about a true family business and the champagne tasting, with cards for tasting notes, was excellent. We all came away having bought bottles of the two champagnes we tried. I would thoroughly recommend a visit to Champagne Boizel.

Great experience, very interesting and wonderful champagne but also our host showed a lot of enthousiasme and had a lot of knowledge about champagne and the historic of the house. We really enjoyed it.

La réservation s'est déroulée sans problème et nous avons forcement apprécié l’ explication et l’expertise de notre guide qui était super sympa. Le champagne était ecxellent et maintenant nous savons comment servir le champagne au meilleur. Sans doute nous recommanderons le tour à nos amis.

Excellent guide ????

le lieu est magnifique
visite un peu scolaire et moyennement conviviale, questions pas toujours bienvenues quand elles sont posées trop tôt !!

10/10

The tour and tasting was great, with the guide giving us loads of information that we did not know. The cellar tour is also very nicely done with the cellars well laid out to show the process of making champagne.

Thank you Irene and the entire hospitality team for a memorable visit!

We really enjoyed our tour and tasting at Boizel! Our guide was very informative and the tasting was done in a very social setting. The champagne was fantastic.

We lile so much!

Wonderful tour & tasting in a room with just our party. So informative.

We loved our experience. The guide lady was amazing, friendly and competent. The visit was organised flawlessly, the best experience we had in Epernay! Thank you!

Les explications étaient très intéressantes, la visite de la cave ancienne était très bien et la dégustation également.

Très belle visite, très intuitifs. Le guide donne des explications et répond à toutes les questions. Belle maison et caves

Une visite très intéressante et une dégustation très conviviale.

À recommander sans réserve

Bonne prestation

Très belle visite, complète et menée par une guide enjouée, souriante avec une pointe d'humour qui rythme bien le parcours. L'élaboration du champagne est bien expliquée. Un léger manque d'approfondissement en dégustation mais peut-être est-ce une déformation professionnelle de ma part. Je recommanderai la visite de votre Maison en pro comme en perso.
Merci pour l'accueil et au plaisir.

Visite magnifique, maison familiale et moderne, guide énergique et à l’écoute.
Dégustation très intéressante.
Accueil chaleureux.
Je recommande la maison et ses champagnes tous très intéressants.

We had an amazing guide, very engaged and entertaining.
The tasting experience was delightful with great explanations. Would definitely recommend!

Our host was very knowledgeable and made our children feel welcome and part of the experience. The tasting was very enjoyable and they provided some coloring activities for the kids to keep them occupied. Would definitely recommend visiting Boizel!

We had such a great tour - they had to rearrange it due to and unexpected event, but were extremely accommodating of our schedules to make it work. We ended up on our own private tour and it was simply the best tour on the avenue. We got to see everything and the tour guide answered all of our many questions. Highly recommend!

Belle visite au sein des caves familiales! 45 minutes de visite qui passent très vite, petit moment théorique mais pas tiré en longueur, la guide française est vraiment agréable et amène tout en légèreté. Très ouverte aux diverses questions, explique les différentes techniques utilisées et les projets futurs de la maison.
Nous avons apprécié également l'endroit qui est très joli. Le parking au sein de la maison est très pratique également.

La possibilité de choisir différentes formules de dégustation est sympa aussi.
A recommander ! :)

Nice trip to celler

The tour was well-designed and very informative; it compared well to other champagne tours we have joined. The Boizel champagnes we tasted were excellent and we bought two bottles. The Boizel team were all polite, efficient, and professional. We had a very pleasant visit.

Très belle visite et personnel très accueillant et professionnel

Nice people and very interested place and great champagn.

Very interesting!
Great tour

Bonne visite, facile à comprendre. A faire !

Nous avons eu une belle visite avec un guide professionnel qui a donné une explication très détaillée et claire de la fabrication du champagne. Hautement recommandé!

Une très bonne visite.
Nous n'étions que 2 pour notre visite matinale. Très bon contact au téléphone, et lors de notre arrivée.
Explications très claires de la conférencière, elle connait son sujet sur le bout des doigts. Nous avons eu réponse à toutes nos questions, et la dégustation assortie des explication sur les différence entre les vins proposés nous a bien aidé.
Je recommande cette visite

The excellent guide told us everything about Boizel and the way the produce their champagnes. Great tasting afterwards with some good champagnes. Check at booking the several tasting options and the champagnes the offer.

Very easy to book. Very kind at welcome. Superb tour of the cellars and excellent tasting at the end. Maybe a little canapé would have been appreciated between or after the glasses.

We had a great guide in English, the tasting is in a well designed room and the information during the tour is easy to understand, interesting and a good duration.

Small champagne house Which is quote new but worth a visit to compair with the Other big ones. Very friendly lady who gave us the tour. Nice video. Good tour at the small caves. Nice tasting!